Slides not filling up player window

Mar 11, 2016

Hi heroes,

I have a storyline file that has audio so I have included a transcript to the menu pane. I only want this visible on slides that had audio, so the heading slides do not have the transcript pane. I unticked this in the slide properties.

What is happening is my heading slides are not filling up the player window there is white space on either side. Sometimes when I viewed, the slides filled the screen and now they do not. Even after I publish it there is no difference but previously it did??

I need to get rid of the white space. I have attached a portion of the project so you can see how I have set it up. I hope that is enough.

I'm sure it is simple but I cannot see the forest through the trees.

Thanks in advance.

Cheers, Robyn :o)

Guardian_example.story

6 Replies

Pierre Jouan

8 years ago03/11/16 at 10:33 am (UTC)

Hi Robyn,

It looks like Storyline is taking the widest display as default. If you preview heading slides scene only, you get not extra borders.

I'm afraid the only thing you can do is set a dark slide background color in the Player settings...

Robyn Lambell
Author

8 years ago03/13/16 at 10:52 pm (UTC)

HI Pierre

Thanks for the reply. I did this and it looks a whole lot better.

Thanks again.

Christie Pollick

8 years ago03/14/16 at 5:30 pm (UTC)

Hi, Robyn -- Glad to hear you were able to find improvement with Pierre's suggestions, and in case you'd like to take a look for future reference, here is an article on Choosing Browser and Player Settings, as well.

8 years ago03/14/16 at 10:36 pm (UTC)

HI Christie
Thanks for the reply. I did try every combination in the browser and player settings (before posting my question) and could not get rid of the white space. I believe it was because my heading slides did not have a menu/transcript pane and following slides did.
I still do not know why Articulate did what it did and Pierre's suggestions to colour background, although it did not answer the question, solved the immediate issue that I had.
Thanks again.

Ashley Terwilliger-Pollard
Staff

8 years ago03/15/16 at 4:31 pm (UTC)

Hi Robyn,

If some of your slides didn't include player elements that other slides did account for, the player will still stay at the overall size to accommodate them on future slides so that there isn't a change from screen to screen. It sounds like that is what you ran into, so adjusting the color would make it appear more seamless.

Robyn Lambell
Author

8 years ago03/15/16 at 10:10 pm (UTC)

Thanks Ashley.

Slides not filling up player window

6 Replies

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