I need to place a GIF in one of my slides but the animation is slow and sloppy. I exported the GIF using Photoshop. It weights 121 KB and has a frame rate of 30 FPS. Is it too much? What's going on? Hope someone can help me.
I've placed the .story file also as the original GIF in the attachments.
Thanks but that's not what I'm looking for. I need transparency and Storyline doesn't support transparent AVI video. It just put a black background on it.
Sorry you're running into this, Xavier. We've found that GIF frame rate is not respected in SL360, and we've reported this problem to our team. I'll be sure to add your experience to that report, and I'll come back here to give you an update as soon as we've got new information to share!
Extreme slow playback of animated GIFs in Storyline has been an issue for years. I'm getting really frustrated waiting for some sort of solution. Without being able to use the animation I build in after effects/photoshop, my hands are really tied with what I can do with Storyline.
I saw you reach out in a couple places, but I wanted to loop back to this discussion as well.
I'm really sorry if this article caused confusion! The issue you described with GIF animation still exists in Storyline.
Our team pulled together that article to highlight some of the options for creating and using them after seeing how lots of people have been using GIFs in Rise. In Rise, they look awesome as they're web based and so many of us already love GIFs on our mobile devices.
We monitor ELH and cases for users impacted by a particular bug, and that helps us prioritize fixes. We've escalated this issue in our team, and we really are trying to do what we can to make a product you LOVE. We'll keep updates about it in the linked ELH discussions such as this one.
Storyline publishes at a rate of 30 frames per second, but there is a known issue where GIF frame rates are not respected, and that's something we've shared with our team.
There are a few different issues mentioned in this discussion, so I'm curious to know more about what you're seeing.
If you're using GIFs in your Storyline file, does the frame rate seem too slow?
Also, are you on the latest update of Storyline 360? To check, click the Help tab, then click About Storyline. You should see 3.18.16449.0 in the bottom-right corner.
I used a GIF as a cover-photo in an Articulate Rise course that displayed on the side panel of all the slides. The LMS I loaded it to was sluggish which I'm sure didn't help but course was crashing for every user and my client was not too happy. I do not suggest using GIFs in courses when using Articulate from my experience.
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Hi Xavier,
This was a problem I had a few months ago. I could solve it by converting it to a video as suggested in this thread; https://community.articulate.com/discussions/articulate-storyline/animated-gif-playback
There is just one problem; the background. I had to use the background of the slide white.
Here you can see it; http://www.englishinlife.org/wp-content/uploads/games/Chrstms/story_html5.html
Thanks but that's not what I'm looking for. I need transparency and Storyline doesn't support transparent AVI video. It just put a black background on it.
Anybody knows what is happening? It's doing it with other GIF too. Aren't Gif supported?
Sorry you're running into this, Xavier. We've found that GIF frame rate is not respected in SL360, and we've reported this problem to our team. I'll be sure to add your experience to that report, and I'll come back here to give you an update as soon as we've got new information to share!
Extreme slow playback of animated GIFs in Storyline has been an issue for years. I'm getting really frustrated waiting for some sort of solution. Without being able to use the animation I build in after effects/photoshop, my hands are really tied with what I can do with Storyline.
Please, please, PLEASE someone get this fixed!
Is the problem solved? Since I saw this post: https://community.articulate.com/articles/gifs-101-how-to-use-find-and-make-them
Hi Xavier,
I saw you reach out in a couple places, but I wanted to loop back to this discussion as well.
I'm really sorry if this article caused confusion! The issue you described with GIF animation still exists in Storyline.
Our team pulled together that article to highlight some of the options for creating and using them after seeing how lots of people have been using GIFs in Rise. In Rise, they look awesome as they're web based and so many of us already love GIFs on our mobile devices.
We monitor ELH and cases for users impacted by a particular bug, and that helps us prioritize fixes. We've escalated this issue in our team, and we really are trying to do what we can to make a product you LOVE. We'll keep updates about it in the linked ELH discussions such as this one.
we discover that gifs looks better when they aren't bigger than the storyline dimensions.
Interesting discovery, Eli! Thanks for sharing that with us, and I'm sure it'll be helpful for folks who find this thread in the future.
Setting the framerate in Photoshop to 10 fps seems to work for me... not the best result, but it'll have to do for now.
Does this mean the standard framerate in Storyline is 10 FPS?
Hi Paul,
Storyline publishes at a rate of 30 frames per second, but there is a known issue where GIF frame rates are not respected, and that's something we've shared with our team.
Okay, thanks Ashley :)
Is there also a known issue when you publish a Storyline project to Articulate 360 with a lot of gif animations the publication is sooooooo slow?
It takes forever as though the project itself is not that big. Publishing to LMS makes it crash.
Hi Judith,
I don't see any issues reported with publishing a Storyline project with a lot of GIF animations, but I'd be happy to test yours out.
Can you share a copy of the .story file here with me?
If publishing to LMS also causes the project to crash, I'd look at confirming you're publishing to a local drive and if it's still crashing can you try repairing Storyline?
I'm also looking for a solution to this in AS360.
Hi Aisha!
There are a few different issues mentioned in this discussion, so I'm curious to know more about what you're seeing.
If you're using GIFs in your Storyline file, does the frame rate seem too slow?
Also, are you on the latest update of Storyline 360? To check, click the Help tab, then click About Storyline. You should see 3.18.16449.0 in the bottom-right corner.
Looks like I did need to run an update.
My project was freezing before I got to the slides with the gifs.
Unfortunately, I wasn’t able to use the gifs given my timeline but I will revisit this when I have more time.
I used a GIF as a cover-photo in an Articulate Rise course that displayed on the side panel of all the slides. The LMS I loaded it to was sluggish which I'm sure didn't help but course was crashing for every user and my client was not too happy. I do not suggest using GIFs in courses when using Articulate from my experience.