Sloppy and Slow GIF

I need to place a GIF in one of my slides but the animation is slow and sloppy. I exported the GIF using Photoshop. It weights 121 KB and has a frame rate of 30 FPS. Is it too much? What's going on? Hope someone can help me.

I've placed the .story file also as the original GIF in the attachments.

Aaand here's demo: Demo

17 Replies
Ridvan  Saglam

Hi Xavier, 

This was a problem I had a few months ago. I could solve it by converting it to a video as suggested in this thread; https://community.articulate.com/discussions/articulate-storyline/animated-gif-playback

There is just one problem; the background. I had to use the background of the slide white.

Here you can see it;  http://www.englishinlife.org/wp-content/uploads/games/Chrstms/story_html5.html 

Wanda Blackett

Extreme slow playback of animated GIFs in Storyline has been an issue for years.  I'm getting really frustrated waiting for some sort of solution. Without being able to use the animation I build in after effects/photoshop, my hands are really tied with what I can do with Storyline.  

Please, please, PLEASE someone get this fixed!

Ashley Terwilliger

Hi Xavier,

I saw you reach out in a couple places, but I wanted to loop back to this discussion as well. 

I'm really sorry if this article caused confusion! The issue you described with GIF animation still exists in Storyline.

Our team pulled together that article to highlight some of the options for creating and using them after seeing how lots of people have been using GIFs in Rise. In Rise, they look awesome as they're web based and so many of us already love GIFs on our mobile devices. 

We monitor ELH and cases for users impacted by a particular bug, and that helps us prioritize fixes. We've escalated this issue in our team, and we really are trying to do what we can to make a product you LOVE. We'll keep updates about it in the linked ELH discussions such as this one. 

Ashley Terwilliger

Hi Judith, 

I don't see any issues reported with publishing a Storyline project with a lot of GIF animations, but I'd be happy to test yours out.

Can you share a copy of the .story file here with me? 

If publishing to LMS also causes the project to crash, I'd look at confirming you're publishing to a local drive and if it's still crashing can you try repairing Storyline? 

Alyssa Gomez

Hi Aisha!

There are a few different issues mentioned in this discussion, so I'm curious to know more about what you're seeing. 

If you're using GIFs in your Storyline file, does the frame rate seem too slow? 

Also, are you on the latest update of Storyline 360? To check, click the Help tab, then click About Storyline. You should see 3.18.16449.0 in the bottom-right corner.