Slow respones on the mouse-movements make it Hard to work

Oct 25, 2013

Hello. Suddenliy my Storyline program seem to be sagging and slow! For example when I want to change the size of a Picture it doesn´t response immedeatly, it takes about a second or something  and it doesnt´move smoothly either; its more like if my mouse movements are  jumping!  What's the pronblem? It is very irritating and it makes it really hard to work though you can´t be sure where your content will go.  Thanks for any help!

3 Replies
Ashley Terwilliger-Pollard

Hi Maja, 

It sounds like you may want to conduct a repair of your Storyline software.  You may also need to repair the supporting Windows software.  

To prevent future odd behavior in Storyline, you'll want to check that you: 

  • Work on your local drive (your C: drive).Working on a network drive or a USB drive can cause erratic behavior, includingfile corruption, loss of audio, and other unexpected behavior. 
  • You should also make sure the directory pathto your project files and your published output is less than 260 characters(for example C:\Articulate).
  • Avoid using special characters, accents orsymbols in your file names.

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