Slowness / crashes when using themes

Hi everyone.

I'm trying to set up a workflow using themes in Storyline 3. My goal is basically to be able to switch froms different according to the corporate identity of my clients.

But I'm confused about the performance of this feature.

My problem is that whenever I try to save a custom theme file it takes forever (in average several minutes), and it's the same when switching from one theme to another and applying to my slides. Sometimes Storyline even crashes. Sometimes it says my themes are not "valid".

Do you guys get the same behaviour ?

Thanks !

3 Replies
Alyssa Gomez

Hi Guillaume,

Sorry to hear you're having trouble using design themes. Are your course files saved to your local hard drive? 

Also, are you on the latest update of Storyline 3 (Update 6)? 

If you're already on the latest update and working locally, we'd love to take a closer look at one of your files. If that works for you, you can upload your file privately to our support team here. We'll give it a test and let you know what we find!