Solution: Google Chrome makes buttons/shapes on slide layers disappear when zoomed in

I've encountered a funky little bug with my Storyline 3 exports and it only happens in Chrome. 

I have a layer that has buttons that allow learners to navigate between other layers (it's basically a prev/next set-up). However, if Chrome is at a zoom of 90% or below, some of these buttons fade out as the slide layer appears. 

The player is set to 'Scale to Fill Browser Window'. I've set it to 'Lock player at optimal size' and that seems to have solved the issue.

Just thought I'd share! :D

1 Reply
Joshua Crigger

Hi Gemz!

Wow, thanks for sharing this workaround to the Storyline 3 bug you've run into. Hope it helps others facing this issue in Chrome.

I searched our records and am not seeing this logged as a current issue and haven't been able to replicate it. Are you able to share a copy of your file with us so we can take a closer look and solve the root issue? If so, you can upload at this link using the Add Attachment button or you always have an option to share privately with our Support Engineers. Either way, we'll delete it when done testing.

Thanks!