Storyline 360: I have a multiple response question and we received feedback that a few users cannot select any choices. Any ideas on where to look for the issue would be appreciated. I don't want to prejudice answers so I won't put in my speculations. Thank you in advance for your ideas.
If you can share the slide someone may be able to spot something for you.
There could be a multitude of reasons but unless we know:
Are you using submit interaction on each slide or is it a submit all - using the next key?
Does the slide have any other objects that may be overlapping the radio buttons slightly - so that depending where the sweet spot is that users click would explain why some can do it and some can't?
Is it a specific browser that the 'fault' is happening on?
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If you can share the slide someone may be able to spot something for you.
There could be a multitude of reasons but unless we know:
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