Some users can not move forward in the course
We've just published a course made with Articulate Storyline in a LMS platform.
This course has 4 intermedium quizzes and one final quiz, which is the one that we choose for tracking.
Some users can not move forward when they're in the intermedium quizzes and others complete the course without any problem.
We think the problem with the users that can't advance in the course may be in the configuration of the different computers, Flash version, browser version ... Could you tell us which would be the ideal requirements for the course to work properly? (PC configuration, Flash version, Browser version,...)
Could be some other factor affecting? a firewall, proxy settings...?
Thanks for your help!