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Hi, Colin,

This sounds like a job for the Super Support Staff. You can submit a case here:  

https://articulate.com/support/contact 

Hi Colin,

Thanks for reaching out and sharing what you're experiencing with a couple of your projects. 

I see that you were able to contact our support team as well and you are currently working with Hazel.

Hi,

I was very grateful for the help Hazel gave me.

She was very efficient in solving the problem I had with publishing from Storyline.

Communicated well and kept me up to date with what she was doing.

Many Thanks

Colin

Colin Jones, Fellow MWA, LCG

National Provider of Specialist Training Programmes

Funded:
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16-18 Study Programme (Bristol)
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Team Leading Apprenticeships

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CNC and CAD/CAM Training
Plant and Lift Equipment
Industrial Training
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Hi Colin,

Thanks for following up and I'm glad Hazel was so helpful!

By the way, it looks like you may have replied by email where your contact information came through in this discussion. This Peek video will show you how to edit it out if you’d like!