Sotryline 360 Screen Recording Blurry

Feb 06, 2020

I created a screen recording of our mainframe computer system, and it looks very clear inside of Storyline 360.  However, when I publish, it appears somewhat blurry.  Does  anyone have a suggestion on how to fix this?  Thanks so much.

1 Reply
Katie Riggio

Greetings, Linda. I'm very sorry you're running into this!

We have an open issue where the screen recording video output appears blurry. I'll add your experience to the bug's report so we can notify you of any developments.

While our team digs deeper, here are some ideas to improve the quality:

  • Check that the slide size and video dimensions are similar. If the slide size is different than the video dimensions, you'll have to scale the video to fit the slide—which contributes to a loss in quality.
  • Adjust the video quality settings before publishing.
  • If you're using an .MP4 video, you can turn off compression for the highest quality. 

Let me know if any of those tips make a difference or if you have any questions!

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