First of all, sorry for my very bad English. It's not my native language and as we know, Google Translation is not a very good solution ^^'
My problem is about one of my audio file (used for the background noise). The original file is too loud and I want to listen the voices (the others audio files) without a biiiiig background noise. So I decreased the sound directly in Storyline 360.
When I click on Play Preview, it's okay, the sound is low, like I wanted it.
But when I click on Publish Preview and when I publish my file on Articulate Review, the sound is too loud again! It doesn't make any sense.
No apologies necessary - your English was spot on and I understood it all!
Does this only happen when you publish to Review? Have you tested publishing to Web or any other environments? I don't see any known issues with Review and how that volume is set in Storyline, so I'd like to take a look at your file to do some testing. Can you share a copy of the .story file with us here? If you'd prefer to share privately, you can always send to our Support Team!
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Hi Aurore,
No apologies necessary - your English was spot on and I understood it all!
Does this only happen when you publish to Review? Have you tested publishing to Web or any other environments? I don't see any known issues with Review and how that volume is set in Storyline, so I'd like to take a look at your file to do some testing. Can you share a copy of the .story file with us here? If you'd prefer to share privately, you can always send to our Support Team!
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