Sound not working on *some* systems
I've been working in Storyline since August, and recently I've received a few (less than 5) complaints that a user is unable to get the sound to work. These users are typically members of our sales force, meaning that they don't work here in our office, so it's very difficult to figure out what's causing the problem.
Has anyone else encountered this type of issue? Would there be a reason why it would happen to one course and not another, even though they were published by the same person using the same settings?
I keep hoping it's just user error, but I thought I would ask to see if anyone else has had a similar situation.