sound pause/play issue with html5

Dear all,

We are using articulate storyline 2. We tried to export an English story for student into html5 which has sound with sound control pause and stop.

When we open the html5 exported page and click on pause and then play, it doesn't play from the point of pause but rather it starts over again form the beginning???!


Please advice what's wrong and how can we solve this issue.

Thank you.

Salim

14 Replies
Christie Pollick

Hi, Salim -- Thanks for reaching out here and sorry to hear of your troubles! Would it be possible for you to share your .story file so that we are able to do some testing for you on our end? If so, please use the grey ADD ATTACHMENT button, or if you prefer to share privately, you are welcome to use this form

Christie Pollick

Hi, Salim -- I appreciated the opportunity to test your course! May I ask if you are able to test the published output here on tempshare.articulate.com to see if you are experiencing the same behavior on your end? I seem to be able to pause and resume the audio on my iPad from where it left off without incident, so any additional details you can share would be appreciated. 

Leslie McKerchie

Hi Salim!

Looks like Vu has shared a solution with you and I would agree.

If you view an Articulate Storyline course on your local hard drive (or send it to someone else to view on their local hard drive), you'll encounter security restrictions from the computer, web browser, Flash Player, and network that'll cause various features to fail. To properly test your published content and share it with others, upload it to the environment for which it was published. See this article for details.