We are using articulate storyline 2. We tried to export an English story for student into html5 which has sound with sound control pause and stop.
When we open the html5 exported page and click on pause and then play, it doesn't play from the point of pause but rather it starts over again form the beginning???!
Please advice what's wrong and how can we solve this issue.
I do see a similar issue filed with our QA Team for the HTML5 content in mobile Safari on iPad. Is this the same as what you are reporting or are you viewing in a different environment?
Hi, Salim -- Thanks for reaching out here and sorry to hear of your troubles! Would it be possible for you to share your .story file so that we are able to do some testing for you on our end? If so, please use the grey ADD ATTACHMENT button, or if you prefer to share privately, you are welcome to use this form.
Hi, Salim -- Thanks for your reply! I wanted to ask if you might be able to share the .story/source file itself, as that tends to more useful for testing purposes.
Hi, Salim -- I appreciated the opportunity to test your course! May I ask if you are able to test the published output here on tempshare.articulate.com to see if you are experiencing the same behavior on your end? I seem to be able to pause and resume the audio on my iPad from where it left off without incident, so any additional details you can share would be appreciated.
Looks like Vu has shared a solution with you and I would agree.
If you view an Articulate Storyline course on your local hard drive (or send it to someone else to view on their local hard drive), you'll encounter security restrictions from the computer, web browser, Flash Player, and network that'll cause various features to fail. To properly test your published content and share it with others, upload it to the environment for which it was published. See this article for details.
14 Replies
By the way. It works fine in swf and html format.
Only issue is with html5?!!!
Thanks
Hi Salim!
I do see a similar issue filed with our QA Team for the HTML5 content in mobile Safari on iPad. Is this the same as what you are reporting or are you viewing in a different environment?
Hi, Salim -- Thanks for reaching out here and sorry to hear of your troubles! Would it be possible for you to share your .story file so that we are able to do some testing for you on our end? If so, please use the grey ADD ATTACHMENT button, or if you prefer to share privately, you are welcome to use this form.
Dear Leslie and Christie,
Thank you both for your replies and I am attaching the output files as rar.
Hope you will discover which wrong.
Thank you and looking forward to hearing form you soon.
Salim
Hi, Salim -- Thanks for your reply! I wanted to ask if you might be able to share the .story/source file itself, as that tends to more useful for testing purposes.
Dear Christie,
Sorry for my late reply.
Attached the file for your kind attention and action.
Salim
Hi, Salim -- Thanks for sharing your file and we'll check it out as soon as possible! Your patience is appreciated!
Hi, Salim -- I appreciated the opportunity to test your course! May I ask if you are able to test the published output here on tempshare.articulate.com to see if you are experiencing the same behavior on your end? I seem to be able to pause and resume the audio on my iPad from where it left off without incident, so any additional details you can share would be appreciated.
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Hi Christie, I have also same problem. tempshare product will be a solution for me. Can you send me source document to me?
Thanks.
Best Wishes.
Hi Christie,
I tested your link and it works fine.
But why it doesn't work in our computers before?
What's wrong?
Maybe you can try to put your html5 publish's file on the server. It doesn't work on localhost.
Hi Kadriye and welcome to E-Learning Heroes!
Tempshare is not meant as a hosting solution and courses will only be there for 10 days.
You may want to check out our documentation here on publishing and sharing.
Hi Salim!
Looks like Vu has shared a solution with you and I would agree.
If you view an Articulate Storyline course on your local hard drive (or send it to someone else to view on their local hard drive), you'll encounter security restrictions from the computer, web browser, Flash Player, and network that'll cause various features to fail. To properly test your published content and share it with others, upload it to the environment for which it was published. See this article for details.
Thanks for your interests.
This discussion is closed. You can start a new discussion or contact Articulate Support.