this is a very general question but has anyone else had issues with the sound quality after publishing to an LMS? When I publish locally and listen on my own machine there is no issue (audio is fine) but after the course is uploaded to the LMS, there is noise on the audio? Are there any known issues or other settings that might be causing this?
Would you mind testing your course in SCORM Cloud to help us determine if the issue is Articulate-related or if it's on your LMS's side? If it appears in SCORM Cloud as well, we'd be happy to take a closer look at what might be going on. If you can't replicate the issue in SCORM Cloud, it's probably an issue that you'd want to take to your LMS team.
The articles here and here may also help clear up common LMS issues.
3 Replies
Hey Pat!
Would you mind testing your course in SCORM Cloud to help us determine if the issue is Articulate-related or if it's on your LMS's side? If it appears in SCORM Cloud as well, we'd be happy to take a closer look at what might be going on. If you can't replicate the issue in SCORM Cloud, it's probably an issue that you'd want to take to your LMS team.
The articles here and here may also help clear up common LMS issues.
Let us know what you discover...
Thanks, Pat!
thanks for the response Peter
strange one, I had to make a few changes to the lesson so I uploaded a new version and what do you know - no audio issues!
thanks again
Pat
Glad to hear it, Pat!
Let us know if you run into any issues going forward
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