Source files are missing from my hard drive
Nov 10, 2017
Hello,
Hoping someone has a resolution for this, but I think I have asked this a few years ago. I am hoping that perhaps things have changed since then because the resolution was not great. I am missing my source files. I got a new laptop in April, and all of my courses are gone. I have checked my hard drive, searched for files with .story and have come up with only output/published files. I think we are going to see if we can do a backup/recovery from the cloud, but not sure if that will resolve the issue. Right now I am going to need to recreate these courses unless there is a way to do something from the Output files, which I fear is a big no.
Please let me know what you have experienced and how you resolved it.
Thank you in advance,
Hilary
2 Replies
Outside of Articulate Rise, I believe most Articulate products save project source files locally. Hopefully you backed up your computer to the cloud at some point so the reconstruction process won't be too long
Best of luck
Thank so much! Unfortunately, we checked the cloud backup and they aren't there ether.
This discussion is closed. You can start a new discussion or contact Articulate Support.