Hello- I am still sort of new to Storyline 360. I published a scene that has an assortment of slides, survey question slides, graded question slides, etc. I have it set where user must submit an answer, but when I publish and get to first question I noticed that I can start hitting the SPACEBAR key and it skips to the next slide, regardless of whether you answered or not. Am I missing a setting somewhere? Any feedback is greatly appreciated.
Thanks for reaching out. We've seen some issues in Storyline 360 where the Spacebar allows the learner to advance through the slides without selecting an answer, and it sounds like that's what you're experiencing on your end.
To be sure, would you mind if we had a closer look at your file? If that works for you, you can upload your file privately to our support team here. We'll give it a test and let you know if it's related to the bug we have on file.
Hi Alyssa- That sounds like the exact issue I am having. To be fair, I did not install the updates but just did now. (Haven't republished for testing yet). I submitted the file per your request. It is a very unfinished project, but if you wanted to look into it the scene to publish is SCENE 2 (Mission, Vision, Values).
Any chance there is a fix or work-around you can suggest?
Hi there, Danny. Thanks for sharing your file with our team. I see that Robert identified the issue as a bug where pressing the spacebar enabled users to skip questions. He created a workaround using variables for each question slide that will track whether users actually answered the question if they jump to the next slide using the spacebar.
We'll let you know about any changes to that behavior both here in the discussion and in your case with Robert.
I wanted to share that we aren't seeing this bug where users can skip quizzes and surveys by pressing Space or Enter on the keyboard in Storyline 360 (Build 3.49.24347.0)!
If you're still running into this snag, make sure you're using the latest version of Storyline 360. Don't hesitate to reach out to us in this discussion or by submitting a support case if you have any questions!
6 Replies
Hi Danny!
Thanks for reaching out. We've seen some issues in Storyline 360 where the Spacebar allows the learner to advance through the slides without selecting an answer, and it sounds like that's what you're experiencing on your end.
To be sure, would you mind if we had a closer look at your file? If that works for you, you can upload your file privately to our support team here. We'll give it a test and let you know if it's related to the bug we have on file.
Hi Alyssa- That sounds like the exact issue I am having. To be fair, I did not install the updates but just did now. (Haven't republished for testing yet). I submitted the file per your request. It is a very unfinished project, but if you wanted to look into it the scene to publish is SCENE 2 (Mission, Vision, Values).
Any chance there is a fix or work-around you can suggest?
Thanks
Danny
Hi there, Danny. Thanks for sharing your file with our team. I see that Robert identified the issue as a bug where pressing the spacebar enabled users to skip questions. He created a workaround using variables for each question slide that will track whether users actually answered the question if they jump to the next slide using the spacebar.
We'll let you know about any changes to that behavior both here in the discussion and in your case with Robert.
Do we know of there has been an update to this issue? I'm hearing reports of our learners doing this same thing.
Hi, Kristin!
I'm sorry you're affected by this bug. This one is still open for monitoring, but I can share your experience and notify you of any new developments!
We're also happy to help you work around it in the meantime. Use the link below to open a case, where our team will provide the next step:
Hi all!
I wanted to share that we aren't seeing this bug where users can skip quizzes and surveys by pressing Space or Enter on the keyboard in Storyline 360 (Build 3.49.24347.0)!
If you're still running into this snag, make sure you're using the latest version of Storyline 360. Don't hesitate to reach out to us in this discussion or by submitting a support case if you have any questions!