Spinning wheel and slides freeze in preview and publish formats
Ever since we reinstalled Storyline 360 this week (due to a different problem that was resolved by reinstalling), two screens in one course are not working--the spinning wheel comes up and freezes the course. In the past I have ungrouped elements on the screen to resolve the issue but that isn't working. It is happening in preview, review and published format. These slides were working fine prior to this week. Anyone know of a fix? We've been testing the modules for several weeks without issue and this is the last (is there ever a last?!) issue that needs to be resolved before we launch a big program we've been working on for months--any input appreciated!