Starting a video, but not from black

Sep 16, 2014

Hi: When I insert a video into Storyline, it always starts from black, so it looks like there is a big black box on the screen before the user clicks to play it. Is there any way to freeze frame the first image in the video, so that it appears on the slide, without the black? thanks

1 Reply
Ashley Terwilliger-Pollard

Hi Mary,

Sure - you can designate a placeholder image for your video, select Set Poster Frame, and then browse to and select the image you want to use. This is described here within the Edit Video properties tutorial. 

  • This is especially useful if you have configured your video to play only when clicked, which means your poster frame is the image that will be visible until users click the video to play it.
  • If you change your mind and want to remove the poster frame, right-click the video again, and select Remove Poster Frame.

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