On question slides, after submitting the answers and moving on to next slide, if I revisit the same slide , then one of the answers is getting erased. This issue is more particular in case of Drag & Drop Slides and some times occur on clicking next button also...Please find the attached video Clip for walk-through...
No, I am keeping the Slide properties as " Reset To Initial" when User revisits...posted another updated video in mp4 format....hope it's accessible now...
Thanks for the video. I can see the object disappear even before you leave that slide. It would help to take a look at your actual .story file so we can check your triggers and states. Are you able to permit us to do so?
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I don't believe I can view the video in that format (.xesc??)...
Are you setting the slides with your quiz questions to resume to saved state when revisiting?
Hi Brian,
No, I am keeping the Slide properties as " Reset To Initial" when User revisits...posted another updated video in mp4 format....hope it's accessible now...
Hi Vikram,
Thanks for the video. I can see the object disappear even before you leave that slide. It would help to take a look at your actual .story file so we can check your triggers and states. Are you able to permit us to do so?
You can share it publicly here, or send it to our Support Team privately.
We'll delete it when done troubleshooting.
Hi Ashley,
Thanks for the quick response. I have escalated the above issue with the .story file to the support team with caseId-01805028...Pl check once...
Thanks, Vikram.
I see my colleague Peter is taking a look - so he'll be in touch soon!
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