States not chaning when testing on the iPad.

I'm testing a course, on the iPad in Scorm Cloud, see link below. On the Road Hazards slide (under Driving Risks), the images are not changing states, once clicked on. This is causing the user to not be able to advance, since the slide is gated. This works fine for a laptop or desktop.

https://cloud.scorm.com/sc/InvitationConfirmEmail?publicInvitationId=8d3a37dd-4b19-4df5-a1b0-c9d093048d70 

6 Replies
Christie Pollick

Hi, Melissa -- Thank you for sharing the SCORM link for your course. I was able to run a side-by-side test on my desktop in Chrome (Version 44.0.2403.157 (64-bit), and also on my iPad Air 2, Version 8.4, and when I reached the On the Road Hazards slide (under Driving Risks), both instances seem to perform identically for me. 

Could you please share your .story file so we might be able to take a closer look for you? Please use the ADD ATTACHMENT button in the bottom left corner of the reply box in the thread, and you can browse for the file from there. Please also note that if you reply via email, your attachment will not appear here in the thread. Thanks! :)

Christie Pollick

Hello, Melissa -- 

After I published and tested your file in the SCORM Cloud on my iPad, I encountered the same issue you did, where the state did not change on Slide 4.6. Unfortunately, I was not able to determine  the root of the issue, however, I have taken the liberty of submitting a case for you (00642222) with our Support Engineers. You should be receiving an email shortly, sent to the email address we have on file for you in our Support system.