4 Replies
Anne McCloskey

Hi Emily,

It's a project I'm sharing with a collaborator so it gets uploaded and downloaded from a network. However, even when I, or my collaborator, save it to a C drive, we see the issue in Preview. When published it seems to go away, but it's very frustrating to when it shows in Preview as it makes us think there's a problem.

Anne.

Emily Ruby

Hello Anne,

Thanks for sharing. You can try the options that Jacinta suggested, however if the published file is ok, it could be the DPI settings on your computer. Please make sure you are following the method described here, or you could also share the file here if you would like us to take a look.