It seems to be collerated with the slide dimension but I don't know how.
(My slide dimension is 1400/900 and it can't be different)
When I capture a video with storyline's tool and then convert it to a step by step format, the small video in each slide appears twice in each slide as in the picture attached.
It does it on my most recent video and all my new ones but not my oldest one. And it does it on every file I have, old and new ones.
Thanks for those extra details, but can you also confirm your Scale and Layout? You can find this by right-clicking on your desktop and clicking on Display settings.
If you set it to 100%, does that help resolve this issue?
4 Replies
Hi Martin,
Thank you for reaching out!
How odd! Screen recordings shouldn't be doing that when inserted as a Step by Step video. A couple of questions for you on this:
I look forward to hearing more as we pinpoint what the issue is!
Thank you for your response.
I am not using a second monitor and the resolutions settings are 1920/1080.
Hi Martin,
Thanks for those extra details, but can you also confirm your Scale and Layout? You can find this by right-clicking on your desktop and clicking on Display settings.
If you set it to 100%, does that help resolve this issue?
Hi Ren, I tried your solution, set it from 150% to 100% and it resolve the issue !
The only issue now is that the typo in the software I am taking video of is quite small but I can go with it.
Thank you very much for your help
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