Step-by-step video demo - one step not working
Aug 23, 2015
By
D Perry
For some reason the very first step of my step-by-step screen recording interaction isn't working. The user is supposed to right-click the hotspot and the animation continues but right-clicking does nothing. I've tried changing it to regular click, I've tried skipping the video altogether to just have the user right click the hotspot and jump to the next slide (very little happens) but still nothing. The rest of the interaction works fine. I really don't want to scrap this whole thing because of one bug or corrupt screen if that's the issue.
It's here: http://goo.gl/wYfKFX
Just click next past the first intro screen; it's the 2nd screen that's not working.
THANK YOU!
1 Reply
Hi D! Looks like you shared the published output both times, so I couldn't take a look at your file. By looking at the course, it appears that the issue is with the right click trigger, which our QA Team is aware of. If you need us to look at your file, since you mentioned it happened with a regular click as well, then we would need to take a look at your .story file.
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