We want to work with Articulate 360. But the issue is that we are not allowed to store any information in the States. Only within Europe.
Does Articulate onle stores e.g. Review storage in the States or can we choose that our content ONLY will be stored in Europe (if that starage option is available)?
Peter, I'm interested in what information you would possibly be storing in Articulate 360 that might be against EU regulations... I can't think of any personally identifiable information you'd be storing there.
All Articulate 360 services are hosted on Amazon Web services in the us-east-1 region located in North Virginia in the United States. We use many AWS-provided solutions including relational databases, full text search, queuing, messaging, identity management, and caching. As part of our business continuity plans, in the case of disaster we practice automated, routine, and frequent data backup and recovery. We take frequent automated backups of customer data and have implemented up to the minute recovery options where feasible. We store backups in a redundant way and test our recovery frequently to reduce the likelihood of data loss and minimize downtime in a large-scale disaster.
Per our Privacy Policy, we have also self-certified with the Privacy Shield. Directly relevant to EU-based customers, this commitment underscores our overall approach to data security and smart internal procedures.
You can learn more about our commitment to security as well as our privacy policy at our Trust Center.
2 Replies
Peter, I'm interested in what information you would possibly be storing in Articulate 360 that might be against EU regulations... I can't think of any personally identifiable information you'd be storing there.
Hi Peter!
All Articulate 360 services are hosted on Amazon Web services in the us-east-1 region located in North Virginia in the United States. We use many AWS-provided solutions including relational databases, full text search, queuing, messaging, identity management, and caching. As part of our business continuity plans, in the case of disaster we practice automated, routine, and frequent data backup and recovery. We take frequent automated backups of customer data and have implemented up to the minute recovery options where feasible. We store backups in a redundant way and test our recovery frequently to reduce the likelihood of data loss and minimize downtime in a large-scale disaster.
Per our Privacy Policy, we have also self-certified with the Privacy Shield. Directly relevant to EU-based customers, this commitment underscores our overall approach to data security and smart internal procedures.
You can learn more about our commitment to security as well as our privacy policy at our Trust Center.
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