I am importing old presenter powerpoints into Storyline 360. Most all have worked no problem. I have two files that after I import them to 360 they work in "preview" when I try an publish them i get error:
Your file couldn't be accessed
It may have been moved, edited, or deleted
ERR_FILE_NOT_FOUND
Any thoughts on this? And the file has not been moved, edited or deleted.
Thanks for sharing what you are experiencing when importing your PowerPoint into Storyline 360.
With your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.
We'd love to take a look at your Powerpoint ( .ppt file) and your Storyline file ( .story). You can upload those here in E-Learning Heroes by visiting the discussion to add attachments or if you'd prefer to keep it private, you can send them along to our Support Team!
3 Replies
Hi Stan,
Thanks for sharing what you are experiencing when importing your PowerPoint into Storyline 360.
With your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.
What file do you want me to send? The PowerPoint? It will not let me publish. Please tell me what file and I will upload it.
Thanks
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Hey, Stan!
We'd love to take a look at your Powerpoint ( .ppt file) and your Storyline file ( .story). You can upload those here in E-Learning Heroes by visiting the discussion to add attachments or if you'd prefer to keep it private, you can send them along to our Support Team!