.story file doesn't open

Jun 20, 2012

Hello guys,

I've been working on a storyline project for the last 2 days, and yesterday the file

just stop working, when i try to open it the storyline don't even show an error message, it just goes to the start window where i can start a new project or import a file.

I've tried to open a new project and import this .story file into it, but when i do it i get this message:

Any clues on what can i do to solve this problem?

Thanks in advance!

Cheers!

4 Replies

Gerry Wasiluk
Hero

almost 12 years ago06/20/12 at 7:11 am (UTC)

Did you review this thread? http://community.articulate.com/forums/t/13172.aspx

Anything help there?

Diego Naves
Author

almost 12 years ago06/20/12 at 7:30 am (UTC)

Gerry Wasiluk said:

Did you review this thread? http://community.articulate.com/forums/t/13172.aspx

Anything help there?

Hi Gerry,

unfortunately nothing on this topic have work out for me, including open this .story in different computers.

Thanks!

Brian Batt
Staff

almost 12 years ago06/20/12 at 7:46 am (UTC)

Hi Diego,

I apologize for the issues that you're having. Please submit a support case and include your .story file:

http://www.articulate.com/support/contact/

Also, include details about your environment including: Operating system, whether you're working off of a network or Flash drive, and any other relevant information (smart card environment, VPN, so on).

Diego Naves
Author

almost 12 years ago06/20/12 at 7:50 am (UTC)

Thanks Brian!

Will do it =)

.story file doesn't open

4 Replies

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