Story.html file won't load when output for LMS
We've been trying to supply our client with the appropriate files for a set of eLearning modules we've created for them. When we publish our Storyline 360 project for LMS (Tin Can API), our client can open the story.html file in their web browser and see the Storyline player, but otherwise only a blank white screen and a spinning load symbol that spins forever.
This is our experience as well when we tested the files. When publishing them for Web however, the story.html file seems to open and play correctly; however, the client needs them published as Tin Can API for their LMS.
Should we expect a project published for LMS to open correctly in a web browser? Should we tell the client to try running it via their LMS instead, and that the story.html file is not meant to open correctly in a web browser?
Thanks for any help and advice you can offer us!