story line courses showing blank screen for the first time.

Sep 12, 2014

Hi,

When i open story line course in our LMS its showing a blank page. If we click manually welcome page (or) Introduction page it plays fine. Once we close the course, and again take the course, there are no issues, course plays correctly and bookmarking (Suspend data) also works fine.

We tried changing some code in index_lms.html and lms.js files, but we were unable to replicate the issue.

If we change the scorm url (default course page ) to Story.html then the course plays fine. That is automatically opening welcome (or) introduction page.

Please help me to solve this issue.

Thank you,

SHIVANAG.

8 Replies
Emily Ruby

Hello Shivanag, and welcome to Heroes!

Is this behavior happening in one specific internet browser? You can also test this on the SCORM Cloud, the industry standard in testing, to see if this is specific to your LMS.

Here are some troubleshooting steps for LMS, and also some information about publishing to LMS and publishing in HTML5.

Let us know if you need anything else.

shivanag p

We are using our own LMS that plays Scorm 1.2 version courses. The courses which are published with Adobe presenter are working great but the courses which are published with Articulate Story line are getting 2 issues.

1. Course lesson location not throwing. (Cmi.Core_Lesson_Location)

2. When we open the course for the first time it wont shows the first slide automaticaly, we need to click that slide to play.

Thanks

SHIVANAG.

Leslie McKerchie

Hi Diane, 

Thank you for confirming that you have the set-up that Lauren described above. Were you able to add a quick blank slide as recommended?

It looks like your email signature came through when you replied via email. You can remove that if needed by clicking ‘Edit’ beneath your response. Here’s a quick Peek video if you need help.

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