Story line publishing Jan 14, 2022 By Andre Alva I've tried to publish to review 360 but when attempting to view the project the project will not load. (Loading ellipses animation loops) Anyone know the reason or a work-around for this?
Wendy Farmer Hero over 2 years ago01/14/22 at 6:58 am (UTC) Hi Andre For future - here is a link to check the status of Articulate products. Which browser are you using?
Leslie McKerchie Staff over 2 years ago01/14/22 at 2:00 pm (UTC) Hello Andre, and welcome to E-Learning Heroes. 😊 Are you still having difficulty accessing your project in Review 360? We'd be happy to help you.
Andre Alva Author Wendy Farmer over 2 years ago01/20/22 at 6:11 pm (UTC) Hey Wendy- I'm using Fire Fox :)
Andre Alva Author over 2 years ago01/20/22 at 6:12 pm (UTC) Hey Leslie- yes- currently I'm still having the same issues accessing the Storyline published in 360
Andre Alva Author Leslie McKerchie over 2 years ago01/22/22 at 4:22 pm (UTC) Hey Leslie- yes- currently I'm still having the same issues accessing the Storyline published in 360
Maria Costa-Stienstra Staff 2 years ago01/25/22 at 4:44 pm (UTC) Hi, Andre. Thank you for the additional information! I went ahead and opened a support case on your behalf with our engineers so we can help you troubleshoot this issue. You should hear from our team soon via e-mail.
6 Replies
Hi Andre
For future - here is a link to check the status of Articulate products.
Which browser are you using?
Hello Andre, and welcome to E-Learning Heroes. 😊
Are you still having difficulty accessing your project in Review 360? We'd be happy to help you.
Hey Wendy- I'm using Fire Fox :)
Hey Leslie- yes- currently I'm still having the same issues accessing the Storyline published in 360
Hey Leslie- yes- currently I'm still having the same issues accessing the Storyline published in 360
Hi, Andre.
Thank you for the additional information!
I went ahead and opened a support case on your behalf with our engineers so we can help you troubleshoot this issue. You should hear from our team soon via e-mail.