Story Preview works, but not published Story

Oct 17, 2018

My Stories have stopped working. They load my start slide, but when trying to advance, the  content doesn't load on the following slide.

  • Chrome Browser Version 70.0.3538.67 (Official Build) (64-bit)
  • Windows 10 Education Version 1803 (Newly upgraded from Win 7 - Don't know if this was precipitating event, as I'd not tried opening these files recently before upgrade.)
  • Republished in new installation of Storyline 2 - same issues.
  • Imported slides into new instance of Storyline project and published - same issues.
  • Attachments included

Thanks,

Greg

1 Reply
Ashley Terwilliger-Pollard

Hi Greg,

I published your story and uploaded to SCORM Cloud here, and that one worked fine for me. I was able to click on Quiz and advance to the next slide. Clicking on the Mini-Lesson is where I see the slide content not appearing. 

I also tested in Chrome 69 (to rule out an issue with the browser) and oddly enough saw the same there while in Windows but it worked in a Mac version of Chrome 69. 

I'm sharing a copy of this with our Support Engineers so that they can do a bit more digging, so you'll see an email shortly! 

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