Story project can not be saved

Hi Amar,

I'm very sorry for the delay. Most of us were off of the forums for the holiday.

Are you still having trouble with saving the project? 

If so, please make sure you're working with and saving a local project:

• Work on your local drive (your C: drive). Working on a network drive or a USB drive can cause erratic behavior, including file corruption, loss of audio, and other unexpected behavior. 
• You should also make sure the directory path to your project files and your published output is less than 260 characters (for example C:\Articulate).
• Avoid using special characters, accents or symbols in your file names (this includes spaces and underscores).

Additional information regarding "Naming Files, Paths, and Namespaces" in Windows operating systems can be found in the following Microsoft article.

If you are working locally, please make sure you're using the most recent version of Storyline. To find this information, click on "Help" and "About Articulate Storyline".

If you're not running version 3 (1305.2012), please download and install the update using the link below:

Articulate - Storyline Update 3

If you're already using the latest version, or if installing the update doesn't help, please let me know.

Thanks!

Dear Christine,

Thanks for your clarifying, I followed all of your instructions about updating, naming and paths.

I'm working now on another project, but the problem is still running.

I tried some of my friends computers who are working on articulate storyline, but the problem didn't be solved.

They told me that this issues occurs with them from time to time; and they don't know the reason, they just try to save for many times until it accept saving.

Kindly Christine if you have more solutions that may fix this issue.

Best Regards.

     Amro

I do recall having this exact problem back during the original beta test period. Unfortunately, I can't remember the exact workaround. It was not something obvious such as using an invalid name or working off the local disk. Try saving it under a different filename, and if that doesn't work, try saving to a different subdirectory. I only had this problem with large project files. Sorry I can't be more helpful.

Thanks Russ for trying. You are right, it happens with large project files. Kindly Russ till me if you remember how you fixed it.

Amro

Hi Amro,

We are having similar difficulties. We are having problems opening/publishing/maintaining a 800mb file. We also have a powerful computer, out of interest how big is your file size?

Many Thanks

Neil Chandarana

We also having this problem in may time. Just we delete unwanted file in c or activate CC cleaner .The c drive must want two or three gp space.

Hi Neil,

My current project is about 260 mb. , The space available at C drive is over 60 gb.

Many Thanks

  Amro