Story size unintended effects in player

Hi Norman

I have seen the grey margins before where if you one or more of your slides have the slide property for a sidebar selected when you don't really want that.

You can open the story file in Story View and look at the slide properties tab in the bottom right hand corner to see if something is checked in the player that shouldn't be...see screenshot.  Hope that makes sense, otherwise you could load up the story file and someone could take a look

Hi

There's definitely nothing in the slide properties on any of the slides.
Player features are set to Player Default.

In the Player settings, nothing is ticked except Resources.

In the Player's Browser Settings, Browser size is 'Resize browser to
optimal size' and Player Size is 'Lock player at optimal size'

It's hard to understand how I got the 'good' version. I THINK what I did
was
- Save As as a new name but inadvertently chose template rather than story
- while it was still open, published it
- the published version didn't have the grey bars

I only discovered the mistake when I went back today and couldn't find my
files. Of course I was looking for story files, not templates.

Hi Wendy

Just to be sure, I went through the course again and found a slide where I
had ticked a side menu, just as you said!

When I unticked that and published I didn't get the grey margins.

Thanks very much for your advice.

Glad that Wendy was able to assist you here Norman, thanks for the update.