story_content / data.xml erro on launch....
Someone else posted the same problem, but no responses.
Situation: rather large Storyline file. Published to include HTML5, but not for use with Articulate Mobile Player. Publishes fine. Will run fine on IE8.
However, from the iPad the error mesage: story_content/data.xml error appears. Upon closing the alert box, the spinner spins forever, and the module never loads.
However, when I look in the MOBILE subfolder there is no DATA.JS file. In other published content for other Storyline modules that file exists.
I have also tried opening other Storyline files and go through the same publish process and the DATA.JS file exists and the content runs fine on the iPad.
Thoughts? TECHNICAL SUPPORT staff, please feel free to chime in here.