Storyline 1 file not opening in Storyline 2

Jun 25, 2015

I have had an external vendor provide another area in my business a storyline piece developed in 1 however we use 2. There are some issues with connections when it's published and the team has forwarded me the piece to look at but when I try to open it and upgrade it comes up with and error 'the project file could not be saved. Object reference not set to an instance of an object.' Does anybody know a way around this to open the file? Any help would be appreciated.

2 Replies
Ashley Terwilliger-Pollard

Hi Cristin, 

Sorry to hear about the odd behavior you're experiencing with upgrading your files. Are you using the latest update of Storyline 2 as that error message sounds like a part that was fixed as described here. Additionally you'll also want to make sure that you and your team are working on local project files as described here. 

Adrian Dean

Hi Cristin,

I am sorry to hear about the issues you are currently having. Here is a similar forum thread with a few solutions you can try. At least one of them has helped resolve things for everyone who has had this issue. 

Here is another good thread that details a few things that people have done to get things resolved for this particular error.

I hope the above helps.

Always Happy to Help,

Adrian

 

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