Storyline (1), Firefox, and Flash not playing well together (3-1-17)
As the title says, I'm dealing with a tech issue involving a SCORM package published in Storyline 1, Firefox browser, Flash player, and an LMS host. Our MOODLE partner is looking into the matter. It's obviously a technical issue beyond my ken. I'm hopeful that someone in the Articulate community with knowledge and skills much greater than mine has experienced something similar.
I needed to revisit some SCORM modules I published in SL(1) just over a year ago to update the URLs to web objects that are interactive Flash video pieces. The host company migrated everything to a new server recently, leaving a few broken URLs for me to address. Over the past few days I updated the URLs, republished and reloaded the Storyline project onto the LMS.
I got most of the malfunctions resolved except this new one... Using the Firefox browser with the most recent version of Flash Player installed, when the lesson slide attempts to load and play a linked Flash web object, the audio embedded in the Flash piece plays, but the Flash video doesn't show up! Not even a still image.
I tested this SCORM module with normal user login to the LMS using three browsers. It works just fine using IE 11 and Google Chrome. With Firefox, the SCORM module obviously reaches the Flash web object folders, because it plays the embedded audio track, but not the interactive video. It doesn't even show a still image, just a blank white screen where the Flash piece is supposed to play.
Before my last attempt, I updated my Firefox browser to the most recent version of Flash Player, 184.108.40.206. It made no difference. (Mozilla had a block warning posted recently for versions .184 through .196, I think it was.
FYI see https://blocked.cdn.mozilla.net/f77960ca-28f3-4664-994d-2b713d2a1434.html).
One thing I haven't tried is to republish this module and NOT include the HTML5 content. That would be just a hunch, though.
Anyone out there have a thought to share?