Storyline 1 to Storyline 2 issues

Sep 22, 2014

Hi,

I recently converted a project from SL1 to SL2. It was all functioning fine in SL1, but now the hotspots from screen recording are really slow, and even when the correct spot is being clicked - the incorrect layer is showing and it's not progressing.

There is a text interaction (from screen test) as well which should progress to the next slide and now has incorporated a scroll bar in the text entry box - and will not progress when the user presses enter (it just goes down a line).

Any suggestions welcomed....Thanking you

3 Replies
Ashley Terwilliger-Pollard

Hi Shawna and welcome to Heroes!

I'm sorry to hear about the odd behavior with your file when upgrading it to Storyline2.

It sounds like something we may need to take a look at in regards to how it's behaving, but a few elements you'll want to check into that could be contributing to the odd behavior are:

  • Have you checked that you're working on local project files for both versions?
  • In regards to the new scroll bar, did any settings such as your story size not match within the new .story file - you may want to ensure that the story sizes are set to match before importing any projects or else it may be resized/scaled to fit.

If you want to share the file here, you can attach a file to the post by using the paperclip icon.

Shawna Murray

Hi Ashley,

Thank you for your response. I have checked the story size, but they are matched and I am working from the C:/. I'm going to re-do the changes I had made in Storyline2, back in Storyline 1, and publish it in Storyline 1 for the time being, . I'm concerned that this may effect other projects in design that we were going to convert. If you can let me know the outcome when you look at this and the outcome. Thanks!

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