Storyline 2 Accessibility Issues

Hi everyone,

I built a course for a client who has very specific accessibility requirements. They test every course by a team of users, some of them disabled, to find possible accessibility issues.  

One of the problems that they have identified is our Quiz Questions, which I made using the multiple choice quiz template.  The question portion of the quiz is fine, however they have deemed the feedback layers inaccessible because when you tab to get to the feedback and the next button on the correct or incorrect layer, it tabs around the player twice and the user must tab 24 times before reaching the continue button to continue to the next question.  There are 20 questions in this course, so a disabled learner would have to tab 480 times (not including the number of tabs on the question slide) to progress to the next question.

I tried using the right arrow key as a short cut for a disabled person to by-pass the tabbing.  If the learner uses the arrow key right away, there are no problems. The problem is if the learner hits the tab key before using the right arrow key, the arrow key doesn't work.  I don't think the client will find this solution acceptable.  I really wish I could turn off, or move the order of the player tabbing to make the course easier to access.

Has anyone else had this problem and if so, what did you do to make it compliant?

Here is a link to a similar quiz question, but with this version you must tab 20 times to get the continue button. 


7 Replies
Matthew Bibby

Yeah... the current tab order behaviour isn't good enough. 

We need to be able to set independent tab orders on both layers and slide masters and specify where the slide master objects sit in relations to the objects on the main slide and layers.

I couldn't count the days I've wasted dealing with issues like this. 

The workaround for your current problem is to build the questions manually and use slides rather than layers for the feedback. But at this stage I suspect that isn't what you want to hear!

Ashley Terwilliger-Pollard

Hi Linda,

I know it won't get you all the way to what you're looking for, but I wanted to make sure you knew about the piece here to skip the player navigation. 

Also, we know that accessibility is a huge piece for a lot of course developers, so we'd love to hear more about what specific things you need or would like to see? If you've got some time to share those thoughts here with our Product team, its very much appreciated. 

Linda Lorenzetti

Hi Ashley, thanks for the update, no I hadn't heard about this new feature. 

The problem is that on the quiz feedback layers the tabbing order moves first to the player tabs and last to the layer content.  From what I've read on how the new feature functions, you can stop it from tabbing around the player after it reads the layer content and then it blocks the player tabbing after.  That's the reverse of my problem.

I'll send your product team another product feature request.

Ashley Terwilliger-Pollard

Ah, I see you're point Linda - but glad I could at least share that feature with you!  It came out a few updates ago, but we know we've still got some accessibility areas to improve, so would love to hear more about your needs as we continue to spec out our product road map! Thanks for sending it along in a feature request!