Storyline 2 and Firefox issue

Hi,

All of a sudden, published stories are getting corrupted in Firefox (which has been my default browser for  years). The player font gets substituted and animations are jerky or non-existant - stuff just jerks onto the screen.

This is a new thing. Stories I published 2 weeks ago work fine.

Anyone else have/solve this problem?

3 Replies
Ashley Terwilliger

Hi Jennifer,

What version/update of Storyline were the previous courses published with? What about the new courses that are working well? 

As Brian asked it would be helpful to also know your Firefox version and if you're viewing the Flash or HTML5 output. With Storyline 2 we don't support HTML5 in Firefox as noted here.