Storyline 2 and Network Issues? Project hangs up when trying to exit preview mode.


We're using Storyline 2, and since about mid-January we've been having trouble with our projects hanging up for around a minute or minute and a half when we try to exit preview mode. We all work on the c:drive and follow other best practices.

Our IT department finally started working on the issue today, and I was just wondering if anyone has run into this issue and give us some insight. It appears to be network related, since when I use my laptop offline from our network & no internet, Storyline 2 works just fine.

We may end up submitting a ticket to Articulate support, but I was hoping someone else had some tips or insights I could pass along to our IT support technicians.


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