I have downloaded Storyline 2 and the windows and fonts are incredibly tiny. I have read through the posts and have adjusted DPI accordingly but these changes do not work. From reading what other people having the same issues have written - this is not a fix. I even borrowed my neighbors magnifying glasses and can barely work in Storyline 2 on Windows 10 (Lenovo Yoga).
It's just too small to work with even with the DPI changes and magnifying glasses.
Is there a fix for this? Or a better work around other than DPI changes? If not when is an estimated fix scheduled?
Sorry you've encountered this issue, I know it can be really frustrating. User interface elements in Articulate Storyline may be small and difficult to read on high resolution monitors—generally, monitors that display more than 2,000 pixels in width. We're working to improve performance on HD monitors. In the meantime, you may need to reduce your screen resolution while working in Storyline. You can also read about the work our team is doing on it in Ashley's response here.
I'm experiencing this issue currently; was there ever a stable fix other changing my resolution to be out of sync with almost every other app I'm running?
I'm sorry you're hitting this issue too! If you're using Storyline 2, adjusting your resolution is the best way to go while working on a high resolution monitor.
Hi Crystal, I do think your reply targets the issue... last night I messed around with those settings, and now Storyline is working fine.. however, the REST of my display is too gigantic lol (I feel like I'm living in an Alice in Wonderland world..).
Do you know if Windows did an update recently that also could have impacted this? I tend to keep my DPI at 100% as well and use Windows 10 and haven't noticed any recent changes. We've worked to redesign the interface of Storyline 3 and 360 to display better on high resolution monitors, and we're looking at ways to continue improving that.
Have you played around with the different DPI settings to see if there is a middle ground? With Storyline 2 it specifically needed the DPI of 100% to work correctly.
Note: Replying via email will include your signature. You can edit out your contact information from your post if you'd like!
Does the HP Spectre use the high resolution display? That's what has caused the issue for most folks using Storyline 1 and 2 - and lead to the programmatic changes we implemented in Storyline 3 and Storyline 360. If you wanted to take a look at the display differences, perhaps take a look at the trial of Articulate 360 here?
The problem was fixed but yesterday I updated all my Articulate 360 apps, including Storyline, and now the interface is too small again. Very frustrating! I can't remember how I fixed it last time... can someone remind me what works? Thanks!
What version of Windows are you using? The display settings should have changed from an update to Articulate 360 - but perhaps there was a similar update to Windows?
Thanks for reaching out. Are you running into a similar issue with the Storyline 2 software being small? Please be sure that your DPI is set to the recommended setting for your Windows version as outlined here.
13 Replies
Hi Nicole,
Sorry you've encountered this issue, I know it can be really frustrating. User interface elements in Articulate Storyline may be small and difficult to read on high resolution monitors—generally, monitors that display more than 2,000 pixels in width. We're working to improve performance on HD monitors. In the meantime, you may need to reduce your screen resolution while working in Storyline. You can also read about the work our team is doing on it in Ashley's response here.
I'm experiencing this issue currently; was there ever a stable fix other changing my resolution to be out of sync with almost every other app I'm running?
Hey Semaj,
I'm sorry you're hitting this issue too! If you're using Storyline 2, adjusting your resolution is the best way to go while working on a high resolution monitor.
Simon explains further here the steps taken by our team and decisions made regarding this.
If you have any concerns or questions, please also feel free to reach out to our Support Engineers directly! They'd love to hear from you.
Thanks for adding your voice to the conversation here. 🙂
This problem just now started for me. The interface was fine and now it's too small. This is in Storyline 360.
Hi Rebecca. It sounds like it was working fine in Storyline 360, but now suddenly it is displaying very small.
Did Windows conduct any updates recently? Can you let me know what your display settings and resolution read?
I'll try to give you a hand here!
Hi Crystal,
I do think your reply targets the issue... last night I messed around with
those settings, and now Storyline is working fine.. however, the REST of my
display is too gigantic lol (I feel like I'm living in an Alice in
Wonderland world..).
Hi Rebecca,
Do you know if Windows did an update recently that also could have impacted this? I tend to keep my DPI at 100% as well and use Windows 10 and haven't noticed any recent changes. We've worked to redesign the interface of Storyline 3 and 360 to display better on high resolution monitors, and we're looking at ways to continue improving that.
Have you played around with the different DPI settings to see if there is a middle ground? With Storyline 2 it specifically needed the DPI of 100% to work correctly.
Note: Replying via email will include your signature. You can edit out your contact information from your post if you'd like!
This is horrible-same problem for me on a one year old HP Spectre. Oddly, SL worked fine on my older laptop with the W10 upgrade.
Hi James,
Does the HP Spectre use the high resolution display? That's what has caused the issue for most folks using Storyline 1 and 2 - and lead to the programmatic changes we implemented in Storyline 3 and Storyline 360. If you wanted to take a look at the display differences, perhaps take a look at the trial of Articulate 360 here?
The problem was fixed but yesterday I updated all my Articulate 360 apps, including Storyline, and now the interface is too small again. Very frustrating! I can't remember how I fixed it last time... can someone remind me what works? Thanks!
Hi Rebecca,
What version of Windows are you using? The display settings should have changed from an update to Articulate 360 - but perhaps there was a similar update to Windows?
I have a new HP Spectre and Storyline 2. Does this mean there is no fix for this problem (besides upgrading)?
Hi Rochelle and welcome to E-Learning Heroes :)
Thanks for reaching out. Are you running into a similar issue with the Storyline 2 software being small? Please be sure that your DPI is set to the recommended setting for your Windows version as outlined here.
This discussion is closed. You can start a new discussion or contact Articulate Support.