Storyline 2 - application is too small - windows, fonts, etc are tiny even with DPI changes

I have downloaded Storyline 2 and the windows and fonts are incredibly tiny. I have read through the posts and have adjusted DPI accordingly but these changes do not work.  From reading what other people having the same issues have written - this is not a fix.  I even borrowed my neighbors magnifying glasses and can barely work in Storyline 2 on Windows 10 (Lenovo Yoga). 

It's just too small to work with even with the DPI changes and magnifying glasses. 

Is there a fix for this?  Or a better work around other than DPI changes?  If not when is an estimated fix scheduled?   

 

13 Replies
Ali Goulet

Hi Nicole, 

Sorry you've encountered this issue, I know it can be really frustrating. User interface elements in Articulate Storyline may be small and difficult to read on high resolution monitors—generally, monitors that display more than 2,000 pixels in width. We're working to improve performance on HD monitors. In the meantime, you may need to reduce your screen resolution while working in Storyline. You can also read about the work our team is doing on it in Ashley's response here

Ali Goulet

Hey Semaj,

I'm sorry you're hitting this issue too! If you're using Storyline 2, adjusting your resolution is the best way to go while working on a high resolution monitor.

Simon explains further here the steps taken by our team and decisions made regarding this.

If you have any concerns or questions, please also feel free to reach out to our Support Engineers directly! They'd love to hear from you. 

Thanks for adding your voice to the conversation here. 🙂

Ashley Terwilliger

Hi Rebecca, 

Do you know if Windows did an update recently that also could have impacted this? I tend to keep my DPI at 100% as well and use Windows 10 and haven't noticed any recent changes. We've worked to redesign the interface of Storyline 3 and 360 to display better on high resolution monitors, and we're looking at ways to continue improving that.

Have you played around with the different DPI settings to see if there is a middle ground? With Storyline 2 it specifically needed the DPI of 100% to work correctly. 

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Ashley Terwilliger

Hi James, 

Does the HP Spectre use the high resolution display? That's what has caused the issue for most folks using Storyline 1 and 2 - and lead to the programmatic changes we implemented in Storyline 3 and Storyline 360. If you wanted to take a look at the display differences, perhaps take a look at the trial of Articulate 360 here?