Storyline 2 behaves strangely
Jan 17, 2017
By
Joe Zhou
Some odd things happened when I work with Storyline 2 with file size 80 Mb.
It shuffles the order of sides occasionally and show me the irrelevant warning message when I assign the completed state condition (it shows me there is no selected state available in red etc.) Also sometimes the bounding box around the element disappeared.
It seems that the program is not functional properly.
I did the following try to resolve the problem but don't have any luck:
update with the patch version 11
working only locally on the c: drive
my computer ram is 8 Gb
Anyone has idea about this?
7 Replies
Hi Joe
when you add a button it adds a number of default states but 'selected' isn't one of them. If you need the selected state you'll need to add it...that is why you would get the red warning message if you are using selected state in a trigger/condition.
Hi Wendy
Thanks for your help. Just want to clarify that Selected is a default state for the button. (See the following screen grab.)
The case is that I created a state called Completed and assign the trigger show layer when the state is Completed, I am still able to do what I want - select the Completed state, however the warning info (the Selected state is not available) shouldn't appear in this circumstances.
Over all a number of random issues happened like in some case the drag and drop is not working (using drop on trigger) properly I have to rebuild it in the same way and start working...
Hi Joe
if you are having problems with SL2 I'd suggest you follow the instructions to do a repair and see if that helps.
Hi there Joe,
Be sure to let us know if you see improvement after running the repair. If not, it would be best to get in touch with our Support Engineers here so they can work with you to resolve this as quickly as possible. They are rockstars and you'll be in great hands! :)
Hi Wendy
Thanks again. I will do a repair to see.
Hi Alyssa
Thanks for your suggestion. As the issue is erratic and need a while to see if the fix is working.
I understand, Joe. Be sure to reach out if you notice it happening again!
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