Storyline 2 closes when publishing

Sep 07, 2016

I am having issues with Storyline 2 when I try and publish.  Publishing starts, when it is almost finished ("optimizing Images" is where is usual gets to) it closes SL2.

I ran into this yesterday multiple times on two different files.  I came in this AM - was able to publish one file twice.  Was trying to make some corrections - and third time I published, it closed again.  Frustrated is not a strong enough word!  Any ideas?

I work all files from my C drive - NOT NETWORK drives.


1 Reply
Crystal Horn

Hi there, Stan.  That is really frustrating.  My first recommendation (if you haven't already done so) would be to run a repair of Storyline since this is happening on several files.  If that doesn't do the trick, I'm wondering if there is a memory issue that we can help investigate.  Our support engineers are really great at working with you on specific system issues, so I wouldn't hesitate to have you submit a case.

This discussion is closed. You can start a new discussion or contact Articulate Support.