Storyline 2 Content on Windows 8.1 Nokia Smartphones
We have some mini Storyline 2 modules that play well on iOS and Android smartphones, within our own native and web apps (i.e. we are not using the Articulate apps), and they also run without any problems on Nokia 9-series Windows devices. We've not yet tested them on any other make of Windows phone.
When we try to run them on 6- and 8-series Nokia phones, they launch, but don't render correctly (see image 1 below) and don't run. The phone also prompts you to search for an undisclosed app (see image 2 below), using a paid-for app that I don't think would help us much. In fact, regardless of whether you say "Yes" or "No" to the app request, the module still doesn't run.
Has anyone else managed to get Storyline 2 content to work on all brands/versions of Windows smartphones? If so, how?
What might be in the Storyline file that triggers the prompt to use another app in the 6- and 8-series Nokia devices, but doesn't in a 9-series?