Storyline 2 course is not registering as 'complete' on LMS system?

Hello!

Our Storyline 2 training package is being published as a SCORM 1.2 file and the tracking is registered as 'complete/incomplete' (I've tried changing this to the number of slides the user gets to and when they complete the training). 

However, on the LMS system they remain as 'incomplete' or 'in progress'.

Is there any way to rectify this?!

Thanks!

2 Replies
Christie Pollick

Hi, Frances -- Thanks for reaching out! In addition to the suggestion Sheena has shared, I wanted to ask if you are finding the same behavior when you test your course in the SCORM Cloud, as it is the industry standard for LMS testing. Please also see this article on How to Troubleshoot Your LMS with SCORM Cloud and let us know if issues persist!