Storyline 2 Courses Having Trouble Playing on IE - Non-LMS
Dec 28, 2015
Have had quite a handful of reports lately of Storyline 2 courses not launching in a variety of the more recent versions of Internet Explorer (9, 10, and 11), and instead of playing the course, IE shows a blank white or gray screen in the iframe window where the course should be playing.
We host our courses on a server that plays them through an iframe window on our site. They are published for web with HTML5 and Flash options checked. The vast majority of the time, the issue fixes itself when the customer tries the course on Chrome or Firefox. I would obviously like to fix the IE issue, though.
Anybody have any ideas on how to fix this or what else we can test for?