Storyline 2 Crashes When Trying to Publish to LMS

Storyline 2 crashes about 50% of the time when I try to publish to LMS.  The application freezes and I have to use Task Manager to shut down the application.  This freeze/re-launch actually caused some strange data "corruption" on one project that led to an hour's worth of re-work...CRIKEY! 

 

My colleague is also experiencing the same thing on her PC, so I’m thinking that this may be a bug in the programming.

 

Is anyone else having this issue?

29 Replies
Ashley Terwilliger

Hi Nick,

I know some folks had issues publishing Storyline files with update 4, so there were a few fixes in Update 5 of Storyline 2 that dealt with the publishing behavior. Are you using the latest update? Additionally you'll want to ensure you're publishing to a local drive adhering to the file name guidelines here. 

If you're still having difficulty after checking into all those items, can you also look at importing it into a new file and if publishing any .story file causes issues I'd suggest conducting the repair of Storyline.