Storyline 2, DnD will not work "reset to initial state"

Jun 27, 2018

I have a drag and drop that I need to "reset to initial state" when the viewer comes back to the slide. Once the viewer returns to the slide the drag objects are back in place but you can not move the objects.  I have the slide properties set to "reset to initial state". Please help.

dawn

2 Replies
Katie Riggio

Hi there, Dawn! Really sorry you're having trouble with the drag and drop interaction. I published your file to Web using the latest version of Storyline 2:

Here's a quick Peek of what I saw in Chrome; when revisiting the drag and drop slide, the interaction does not allow me to drag the items again in both outputs.

Really strange! I'd like to get a second opinion on this and have shared my notes with our Support Team. They'll be in touch shortly – I'll also follow along and share all updates here, as needed!

Katie Riggio

Good morning, Dawn!

I took a peek at your case and saw that my teammate, Jon, shared a workaround on how to get your course to successfully reset on the second attempt. Looks like adding a new trigger: Reset results when User clicks on the Previous Button did the trick. Woo-hoo!

Here's the video walkthrough on how to set that up just in case anyone else is following this discussion ☺️Hope that helps, and we're here if you need anything else!

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