I have uploaded a video into Storyline 2 that is 5 minutes, 30 seconds. Uploading it gives me no issues. However, when I go to Video Options and click on Edit, it completely locks up my computer. I have tried it with Storyline and the video both in a network drive, as well as both on my desktop, and it does the same thing. Anyone have any suggestions? Thanks!
Sorry you keep getting hung up! I would avoid working with files saved to a network drive since that can cause issues due to latency, but the files saved to your desktop shouldn't be acting this way.
Try following these steps to get a fresh installation of Storyline 2, and let me know if you see an improvement.
If you don't, could you send us a copy of the video file by clicking here?
1 Reply
Hey Jeremy,
Sorry you keep getting hung up! I would avoid working with files saved to a network drive since that can cause issues due to latency, but the files saved to your desktop shouldn't be acting this way.
Try following these steps to get a fresh installation of Storyline 2, and let me know if you see an improvement.
If you don't, could you send us a copy of the video file by clicking here?
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