Storyline 2 - Edit Video Issue

I have uploaded a video into Storyline 2 that is 5 minutes, 30 seconds.  Uploading it gives me no issues.  However, when I go to Video Options and click on Edit, it completely locks up my computer.  I have tried it with Storyline and the video both in a network drive, as well as both on my desktop, and it does the same thing.  Anyone have any suggestions?  Thanks!

1 Reply
Alyssa Gomez

Hey Jeremy,

Sorry you keep getting hung up! I would avoid working with files saved to a network drive since that can cause issues due to latency, but the files saved to your desktop shouldn't be acting this way. 

Try following these steps to get a fresh installation of Storyline 2, and let me know if you see an improvement. 

If you don't, could you send us a copy of the video file by clicking here