I am receiving the attached error when I go to publish and it is not allowing me to save. Is anyone else experiencing this same issue? I have uninstalled and reinstalled, restarted my computer etc and nothing seems to help. Please advise.
I'm sorry about the error you've encountered. You'll want to confirm that you're working on local project files and publishing to your local drive as described here.
6 Replies
Hello Ashley,
First, can you confirm that you are working locally as described here.
You may also want to preform a repair. you can also submit your file to the Support team here if you continue to have issues.
Hi Ashley,
I'm sorry about the error you've encountered. You'll want to confirm that you're working on local project files and publishing to your local drive as described here.
If you're still having difficulty, can you narrow it down to that one file or does it happen in every file? If it's just the one, please try importing it into a new .story file. If it's happening on every file, please go through all the repair steps in this article.
Thank you for the reply! I will try all of your suggestions today and report back.
It looks like all of your articles did infact help me work though my error issues! Thank you!!!!!
Awesome - thanks for the update!
Thanks for the update Ashley!
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