I purchased a more powerful laptop so that I could develop courses in Storyline 2. It is running Windows 8.1. It accepted my code without a problem. I can view my course, layouts, triggers etc. However, when I insert an image it freezes and I have to crash out. When I come back in, I am on the same screen as when I crashed out. I cannot get out. it won't let me exit with or without saving. I have a week before my deadline. Any help would be appreciated.
Our system requirements for Storyline 2 can be found here.
You are working locally as well I assume.
I am utilizing a similar environment with no issue, but if you are not receiving an error message, we may need support to take a look at some logs to see if they can identify what may be going on.
3 Replies
Hi Claire and welcome to E-Learning Heroes!
Our system requirements for Storyline 2 can be found here.
You are working locally as well I assume.
I am utilizing a similar environment with no issue, but if you are not receiving an error message, we may need support to take a look at some logs to see if they can identify what may be going on.
The answer was to run Storyline in Windows 7 compatibility mode.
I right clicked on the Storyline icon and let Windows check for
compatibility issues. The software asked when it last worked, I chose Windows 7
and it has worked ever since.
Glad that you were able to find a resolution that worked for you Claire, thanks for the update.
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