Storyline 2 Generate Email Support
Aug 04, 2016
When I was using Studio I used to be able to insert an object on the master slide (usually an envelope with a question mark on it), and set it up so when the object was clicked on from any slide it would generate an email. What was uber skookum about it was the subject line would auto fill with the course/module information. Then when a user had an issue they just had to identify which slide they were on and we could get in and fix any broken functionality or other problems that were identified.
I can't seem to find any info on how to do something similar in SL2. Ideally if it would pick up the slide as well (variables maybe?), but even if it was only the course it would be a huge help in troubleshooting.
2 Replies
Thanks Matthew, I think there is an assumed higher level of technical competency then what I am able to produce at this time lol.
Let's start with the very basics...where does one type or copy and paste said code? Am I opening up something in Storyline? Am I doing something in Outlook (default mail for our internal organization)? Am I doing something deep in the bowels of my machine registry fo0r which I will require admin permission/support? Or do I just jot it down on a word doc and my machine will magically know where to put everything?
:)
I just want it to be mystical and magical for the user so they have a problem, click on a link, it opens an email with the name of the course and sends it to the correct body to resolve the issue.
Thanks for the time and help on this.
Perfect thanks Matthew, just needed the first part of where to start. I'm sure the rest will fall into place.
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